FAQs

Holiday 2020 Order Deadline: Order before December 8, 2020 for the best possibility to receive your T-shirts, Eco-conscience Totes and Mugs in time for the holidays. Our estimated deadline is for T-shirt, Eco-friendly Totes and Mug orders shipping to the US. Orders shipping outside the US might take longer to deliver.

How to Access and Download your Video and eBook   

Thank you for your interest in my video and eBook tutorials. Your satisfaction is important to me. If you experience any purchasing issues please contact me, I’m happy to a assist you.

How to ACCESS and SAVE your VIDEO DOWNLOADS

CLICK on the video link to START the Video. RIGHT CLICK on the PLAYING VIDEO. A box will pop up with SAVE as an option. SAVE the video to your device.

HELPFUL HINT: Make a NEW FOLDER just for your videos PRIOR to starting the video. Then SAVE the video there so you can find it easily in the future for unlimited viewing. Enjoy!

If you’re having trouble. When you start to play the video, you’re streaming off my website. It’s not until you right click on the video and save it to your device that you have possession of the file. If you’re streaming off my website and your signal is weak or gets interrupted, it can cause the video to stop or disappear. Follow the directions above and save the video to a folder on your device as soon as you can. Then you can easily retrieve the video and view it at your convenience.

If you need additional help, please email me. I’m happy to assist you.

How to ACCESS and SAVE your eBooks

CLICK on the eBook link. It should automatically download to the DOWNLOAD folder on your device. Go to the download folder to access the eBook. You can find it by name or date. Then copy and paste the file to a new dedicated folder of your choice.

HELPFUL HINT: Make a NEW FOLDER just for your eBooks PRIOR to opening the link. Then save the eBook there so it’s easy to find in the future for unlimited viewing. Enjoy!

Original Artwork and Artwear: Every item we offer is custom designed with love and great care by our owner artists. We strive to produce and deliver the highest quality products with an edgy flair for fun, family and function that just make you feel good.

Care Instructions for Printed Artwear Apparel and Tote Bags

We put a lot of time and effort into creating the perfect custom designs for you. We want you to know how to take care of your artwear in the best way possible!

We use high-quality inks that won’t fade for a long time if taken care of properly. We suggest following these special care instructions to ensure your printed items look and feel great.

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn’t use any fabric softeners or dry-clean the items.

Printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Do not iron the print.

Follow these instructions carefully to avoid fading and cracking of the print and shrinking of the garment that can occur if you wash or dry it on a high setting.

Care Instructions for Printed Mugs

Our White Glossy Mugs and White Ceramic Mugs with Color Inside are microwave and dishwasher safe.

Sales Policy

 T-shirt Sizing Chart: T-shirt purchases are non-returnable. Because all items are custom made on demand, we do not offer size exchanges, returns or refunds on our t-shirts. Double check the sizing chart before making a clothing purchase. If you have questions or would like more information contact me, I’m here to help. Lisa@lisajvogt.com

 Disclaimer: Our sizing chart is intended to be a guide, and while we do our best to ensure all our sizing is consistent, you may find some styles vary in size.

Delivery of T-Shirts, Totes and Mugs: Allow 5-14 days for delivery of your custom purchases.

T-shirts, Eco-friendly Totes, and Mugs are non-returnable. We make every effort to accurately represent our products with our photos and size chart. If you have questions, concerns, or would like additional information please contact us before making a purchase.

Returns: We do not offer size exchanges, returns or refunds on our T-shits, Eco-friendly totes, or mugs because all items are custom made on demand. If you notice an issue on the products or anything else on the order contact us right away. We make every effort to accurately represent our products with our photos and descriptions. Double check the sizing chart before making a clothing purchase. If you have questions, or would like more information contact me, I’m here to help. Lisa@lisajvogt.com

Any claims for misprinted, damaged or defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the expected delivery date.

Custom Orders Are Welcome: Ask an artist! For a free design consultation, email a short description of your project to our designer Lisa Lisa@lisajvogt.com Custom orders are priced per project, a $100.00 minimum applies. Upon your approval the order must be paid in full including packing and shipping. Please allow 6 or more weeks, depending on the size of your project, for fabrication and delivery. Custom orders are non-refundable. Custom orders are not returnable. If an item arrives damaged please contact us within 1 week of the delivery date for the best way to proceed.   

 Original Glass Artwork

My commitment to you: Every piece of glass art is a signed original. Each one is made with great care and close attention to detail. Slight variations in the exact finished dimensions, color, thickness, number and size of bubbles are expected and welcomed for the personalized character they provide.

Warranty on Original Glass Artwork: All original artwork has a warranty against structural defect for 30 days after purchase date. Our warranty is limited to repair or equal value replacement of the artwork. Our warranty does not cover dropped or misused artwork, including exposure to extreme heat or cold.

Returns: We make every effort to accurately represent the artwork with the photos. If you have questions, or would like additional photos, please ask before making a purchase. Refunds will be given only on undamaged artwork in resalable condition returned in the original packaging. Returns must be pre-approved before shipping. Claims must be made within 14 days of your order’s delivery date. Return shipping costs apply.

Shipping: Artwork and other products shipped from our Wesley Chapel, Florida location ship via USPS, UPS or DHL ground within 48 hours, or next business day, after your payment is received, unless otherwise noted on the product page. All artwork is carefully packed to ensure safe delivery to you.

Packing and Shipping charges are in addition to the price of the artwork. Items valued under $100.00 are automatically insured against loss and damage. Upon order confirmation you’ll receive a tracking number and estimated delivery date. We’re happy to combine items to save you shipping costs.

Items valued over $100.00 will be insured against loss or damage at the buyer’s expense unless otherwise noted in the product description. Uninsured artwork valued over $100.00 is not returnable or refundable.

International shipping cost on original artwork is estimated after the artwork is purchased, packed and weighed. 

Artwear 

Finally, artsy t-shirts, eco-friendly tote bags, and sassy mugs custom designed and made for glass artists by glass artists. We relate to your unique lifestyle and share your passion for creating. That’s why we made an artwear collection that reflects our colorful, fun-loving spirit.

Live, Love, Create,

Lisa

Artwear T-Shirt Description

Artsy t-shirts made for glass artists by glass artists. It’s about time we had our own art wear that reflects our colorful and creative spirit. Wear them proudly!

Make a statement with our smart and artsy T-shirts! These cotton T’s are soft and comfortable to wear. The printing is crisp, clear and colorful and washes nicely. The Gildan 64000 is a versatile unisex T-shirt that complements any outfit. It’s made of a heavier cotton and the double-stitched neckline and sleeves give it more durability, so it can become an everyday favorite. These thoughtful T-shirts make great gifts for your fun-loving family and friends.

  • Solid colors are 100% ring-spun cotton
  • Sport Grey is 90% ring-spun cotton, 10% polyester
  • Dark Heather is 65% polyester, 35% cotton
  • Fabric weight: 4.5 oz/y² (153 g/m²)
  • Pre-shrunk for extra durability
  • Shoulder-to-shoulder taping
  • Quarter-turned to avoid crease down the center
  • Blank product sourced from Bangladesh, Honduras, Haiti, Mexico, or Nicaragua

This product is custom made on demand. No minimums.

Eco-conscious Tote Bag Description, One Size Fits All

Show your true colors with our versatile Eco-conscience tote bags! This soft, organic cotton twill tote bag features comfortable length handles. It’s roomy compartment is great for carrying groceries, art supplies, books, a beach towel, or a picnic lunch, the choice is yours The printing is crisp, clear and colorful. These thoughtful totes make great gifts for your fun-loving family and friends.

  • 100% certified organic cotton 3/1 twill
  • Fabric weight: 8 oz/yd² (272 g/m²)
  • Dimensions: 16” x 14 ½” x 5”
  • Weight limit: 30lbs (13.6 kg)
  • 1” wide dual straps, 24 1/2″ length
  • Open main compartment
  • Blank product sourced from China

Join the ethical fashion movement—turn to custom organic items. Organic cotton products are the result of farming which relies on fertilizers of organic origin, for example compost manure, and uses biological pest control. There are no synthetic substances or genetic modifications used during the production.

This product is custom made on demand. No minimums.

Artwear Mug Description

Let your sassy mug do the talking! Tell them how you really feel without saying a word. These sturdy white ceramic mugs have a white exterior paired with a colorful rim, inside, and handle. Choose between vibrant options in black, blue, yellow, or red. These sassy mugs make great gifts for yourself and fun-loving family and friends.

  • Ceramic 11 oz capacity
  • Height: 3.85″ (9.8 cm)
  • Diameter: 3.35″ (8.5 cm)
  • White exterior
  • Color rim, inside, and handle
  • Dishwasher and microwave safe
  • Blank product sourced from China

This product is custom made on demand. No minimums.

When an Artwear product goes out of stock, we’ll check for the most comparable replacement. If it’s available, we’ll use it to fulfill your order.

Privacy Policy: Your personal data will be used to process your order, support your experience throughout this website, and for notification of our sales and offers. We will not share your information.

Contact: Lisa@lisajvogt.com

Prices, terms, and conditions are subject to change without notice.

All Rights Reserved. Copyright 2020 Lisa J Vogt, Wesley Chapel, Florida, US